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PROUD ATHLETICS
NEW ARRIVALS

FREQUENTLY ASKED QUESTIONS

EXCHANGE & RETURNS


EXCHANGE AND RETURNS

🌍 International Orders – Shipping, Returns & Exchanges


We are proud to offer international shipping to the UK and EU directly from Turkey. Please review the information below carefully before placing your order.




🚚 Shipping Information


All international orders are shipped from Proud Athletics HQ Ankara, Turkey via trusted courier partners.
Estimated delivery time: 5–10 business days, depending on the destination country and customs clearance.
You will receive a tracking number via email once your order is dispatched.
Proud Athletics is not responsible for delays caused by customs procedures or courier issues beyond our control.




⚠️ Customs Duties & Taxes


Orders shipped outside of Turkey may be subject to customs duties, VAT, or import taxes in the destination country.
These charges are not included in the product price or shipping cost.
All such fees are the responsibility of

the customer upon delivery.




❌ Returns & Exchanges


At this time, returns and exchanges are not available for international orders due to shipping and customs limitations.
Please make sure to review our size guide and product details carefully before purchasing.




🚨 Damaged or Incorrect Items


If your package arrives damaged or you receive the wrong item, please contact us within 3 days of delivery at [your email address]. Include:
Your order number
Clear photos of the item and packaging
A short explanation of the issue
We’ll do our best to resolve the issue as quickly as possible.




📦 Shipping Fees


Shipping fees are non-refundable, even in the event of a delivery delay or customs hold.
Proud Athletics is not responsible for unclaimed packages or incorrect delivery details entered during checkout.